Refund policy

Refund Policy

Thank you for shopping with us at Try Pure Moringa. We’re committed to providing high-quality products and great customer service. If for any reason you are not completely satisfied with your purchase, we’re here to help.

60-Day Refund Guarantee

We offer a 60-day refund policy, which means you have 60 calendar days from the date of your purchase to request a refund. If 60 days have passed since your purchase, unfortunately, we cannot offer you a refund.

How to Request a Refund

To initiate a refund, please contact our support team at contact@trypuremoringa.com. Be sure to include the following information in your email:

- Your full name

- Order number

- The reason for your refund request

Our team will review your request and respond within 1–2 business days with further instructions.

Eligibility for Refunds

To be eligible for a refund:

- The request must be made within 60 days of the order date.

- The product must have been purchased directly from trypuremoringa.com.

In some cases, we may request that you return the product, even if partially used, before processing your refund.

Processing Refunds

Once your refund is approved, we will issue a refund to your original method of payment. Please note that it may take 5–10 business days for the refund to reflect on your account, depending on your payment provider.

Contact Us

If you have any questions about our refund policy or need assistance, don’t hesitate to reach out to us at contact@trypuremoringa.com.